Explore My Services

If you’re running a community, network, or membership program, you’ve noticed that people join, maybe show up once or twice… and then quietly disappear.
That’s where I come in.

I help you figure out what’s happening behind the scenes—where people are dropping off, what’s not clicking, and what’s missing—and then build a clear, realistic plan to make your community something people want to keep coming back to. I always incorporate suggestions that begin with low-hanging fruit wins that cost you nothing to add ons that you might want to consider.  

This isn’t about adding more noise or more content. It’s about maximizing your content and the tools you have already. It’s about designing an experience that feels natural, valuable, and worth people’s time.

Together, we’ll design an engagement approach that works for your team and your audience—something you can sustain, not just launch. It will be done step by step with training. I don’t believe in passing on a document then exiting stage right. 

What this can look like:

• A deep dive into your current engagement (what’s working, what’s not, and why)

• Mapping out the full member journey—from first touch to long-term participation

• Rethinking onboarding so new people actually get involved (instead of getting lost)

• Practical strategies to improve retention, re-engage inactive members, and build momentum over time.

• Recommended shifts and economical product add ons to maximize your time and make your audience feel seen.

Event & Convening Strategy

Events are a lot of time and energy and you can still walk away wondering, did that actually land? 

I’d love to help make that answer a yes!

Whether you’re planning a small workshop, a fundraiser, or a multi-day convening, I work with you to design events that feel intentional from start to finish, where people aren’t just attending but actually connecting, participating, and leaving with something that sticks.

A good event is about more than logistics and a great speaker lineup. It’s about how everything fits together: the flow, the energy, the conversations, and what happens after it’s over.

The full experience is my focus. From the first invitation someone receives to how they stay engaged once the event ends, so your event becomes part of a bigger engagement strategy, not just a one-time moment.

What this can look like:

• Shaping the overall event strategy and program so it aligns with your goals (not just filling a schedule)

• Designing agendas that create space for real interaction, not just passive listening

• Supporting speaker outreach, coordination, and prep so everyone shows up ready and aligned

• Support vendor outreach and coordination 

• Building communications and outreach plans that drive the right people to attend

• Planning for what happens after—follow-ups, continued engagement, and ways to keep the momentum going

Many organizations have an email list but lack a clear strategy for using it effectively. Because of this, emails go out only around events, updates, or deadlines, engagement drops off, open rates are inconsistent, and it’s hard to measure what’s actually working.

I help you turn email into a strategic tool that drives engagement and strengthens relationships over time. Instead of one-off sends, we build a simple, intentional system that guides people from the moment they first hear about you, to getting involved, to staying connected long-term.

The goal isn’t more emails. The goal is the right email at the right moment. 

What this can look like:

• Defining a clear email strategy—what you send, to whom, and why

• Structuring newsletters that are easier to read, more engaging, and actually clicked

• Creating automated workflows (welcome series, re-engagement, event follow-ups) to save time and maintain consistency

• Segmenting your audience so each group receives content that’s relevant to them

• Planning, analyzing, and refining campaigns to see what works and continuously improve

• Maximization of the system you have and technology recommendations that are feasible

Most teams are collecting some kind of data—survey responses, event attendance, email metrics—but it often just sits there without a clear way to use it.

You might be asking:

• Are people actually finding this valuable?

• Where did engagement drop off?

• What should we do differently next time?

I help you answer those questions in a way that is clear and actionable. This isn’t about overwhelming you with dashboards or complicated analysis. It’s about making sense of what you already have and turning it into insights you can actually use to make decisions.

Together, we look at the patterns behind your engagement, what is resonating, where people are falling off, and where there is opportunity, then translate that into practical next steps.

What this can look like:

• Designing surveys that get useful, honest feedback, not just surface-level responses

• Setting up simple ways to track engagement across emails, events, your website, or programs

• Pulling your data together into clear, digestible summaries with no jargon or fluff

• Highlighting key takeaways and trends you can share with your team or leadership

• Recommending specific, realistic actions to improve participation and retention

Building an online community is harder than it looks. Choosing the right platform, creating a welcoming onboarding experience, keeping members engaged, and maintaining consistent communication can quickly become overwhelming. Without a clear plan, it’s easy for momentum to stall and for valuable connections to get lost.

I help take all of that off your plate. I set up the platform, create automated emails, design onboarding flows, and provide training so your team can manage the community long-term. My goal is to make sure everything is ready to go from day one and that your members feel engaged and supported.

What this can look like:

• Platform setup and configuration (Mighty Networks, Slack, or similar)

• Designing and implementing a seamless onboarding and welcome experience

• Creating automated email sequences for engagement, updates, and follow-ups

• Structuring content and channels to encourage participation and connection

• Training your staff on managing the community, moderating discussions, and sustaining engagement

• Establishing guidelines and best practices for ongoing community management